Help & Support
Quick answers below, and a direct line to our support team when you need one.
Common questions
- How does billing work?
- You pay only for what you use — every request is metered and settled against your balance. Buy credits or manage your plan on the Billing page, and see exactly where every cent went on Usage.
- A request failed with 402 — what now?
- 402 means your balance can't cover the request. Top up on the Billing page and retry — nothing was charged for the failed request.
- Where do I manage API keys?
- Create, limit, and revoke keys on the API Keys page. Keys are shown once at creation — store them safely.
- How do I use the API or the terminal agent?
- The Docs cover the API, the coding workspace, and the juvat terminal agent, with copy-paste examples.
- How do I delete my data or account?
- The Account page has chat-history controls and full account deletion.
Contact us
Sign in to message our support team — we reply to your account email.